Psychosocial hazards are now a clear focus for WHS regulators and the Australian Human Rights Commission. We help you understand your obligations, identify and manage the risks, and respond with confidence if a regulator becomes involved.
We listen to your concerns, learn how your workplace operates and explain your obligations under WHS and anti-discrimination laws.
We review your policies, procedures, complaint records and training to see what is working and where the gaps are.
Through consultation with workers and a review of data and workplace records, we identify psychosocial hazards and assess the level of risk.
We recommend proportionate controls, with clear responsibilities and realistic timeframes, tailored to your organisation.
We help you put controls in place and train leaders, managers and HR teams to recognise and respond to psychosocial risks.
We check that controls are working, update your plan as things change, and support you if a complaint or regulator inquiry arises.
Beyond the review
Not every situation begins with a compliance review. Sometimes help is needed after risks have already surfaced, a complaint has been made or a regulator has become involved. Wherever you are, we provide practical, senior-level support.
We deliver practical training for leaders, managers and HR teams on identifying psychosocial hazards, meeting your legal obligations, responding to complaints and consulting effectively with workers. Every session is tailored to your industry and workforce.
We work with you to identify psychosocial hazards, assess the risks through consultation and a review of data and workplace records, and put practical, proportionate controls in place. You will receive a clear, documented assessment and action plan that you can stand behind.
If a regulator raises concerns, we guide you through inspections, requests for information, improvement notices and investigations. We help you respond accurately and on time, and negotiate outcomes such as enforceable undertakings where appropriate.
When a psychosocial complaint is raised, how you respond matters. We help you assess the complaint, choose the right pathway, whether early resolution, mediation or a formal investigation, and manage the process fairly and promptly. You will have clear, documented outcomes and practical steps to prevent the issue from recurring.
Concerned about psychosocial risk in your workplace?
Talk to us confidentially. Whether you need training, a risk assessment or support with a regulator, the earlier we are involved, the more options you have.
Crisis & urgent support
A serious complaint, a critical incident or a regulator at your door. If it can’t wait, call us directly, including outside business hours.